Experience

Sales & Content Marketing

Highly selective professional development program focused on real-world skill-building in business and entrepreneurship. Developing key skills in sales, content marketing, marketing growth and analytics, and job-hunting strategies.

Server

• Deliver an elevated dining experience in a fine dining setting, guiding guests through menu selections and wine pairings
• Manage multiple tables simultaneously while maintaining attentive, personalized service for each guest
• Collaborate closely with kitchen and bar staff to ensure timely, accurate delivery of courses
• Build rapport with returning guests, contributing to strong customer retention and positive reviews

In Home Delivery Associate

• Trusted to independently manage a high volume of daily deliveries, meeting tight deadlines and maintaining a high on-time delivery rate
• Enhanced Walmart's reputation by providing exceptional, face-to-face service during deliveries and quickly resolving issues on-site
• Adapted to shifting operational needs, handling delivery challenges and multitasking during staffing shortages
• Earned a promotion to In-Home Delivery Driver within 8 months due to performance excellence

OGP Associate

• Supported daily order fulfillment and customer service, earning consistent recognition for accuracy and reliability
• Collaborated with team members to improve order processing efficiency, reducing delays

Assistant Manager

• Managed overnight store operations, balancing inventory tracking, cash audits, and food preparation
• Coached and mentored team members during night shifts, improving efficiency and confidence
• Responded to customer issues calmly and effectively, encouraging repeat business
• Reduced theft and shrinkage by implementing better oversight and security practices

Server Assistant

• Provided top-notch customer service ensuring a positive dining experience
• Managed food delivery for the entire restaurant, coordinating with servers and kitchen
• Assisted in daily opening and closing duties of the restaurant

Team Member

• Created a friendly, welcoming environment while ensuring efficient order-taking
• Collaborated with drive-thru and front-of-house teams to keep wait times short
• Maintained cleanliness of dining room and kitchen, ensuring health and safety standards